If you see the “service temporarily unavailable” message:

  1.  Please close the app completely and check back again in a bit; Or try syncing at a different time in the day.
  2. Sometimes there are just too many people trying to log their activity at the same moment as you; which is putting a lot of strain on the system.
  3. Rest assured your data won’t be lost, and every time this happens we scale our infrastructure to the next level.
  4. We go back at least 30 days and 15 days with Garmin when reading your data so at a minimum you only need to sync once a week.
  5. If you want to keep syncing every day then we suggest late mornings or early afternoons as an interim solution.